Introduction
At Oneuacreativeil, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our aroma candles.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Place an order for our aroma candles
- Subscribe to our newsletter
- Contact us via email or phone
This information may include your name, email address, phone number, mailing address, and payment information.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our website and improve user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders for aroma candles
- Responding to your inquiries and providing customer support
- Sending you updates about your orders and our products
- Improving our website functionality and user experience
- Analyzing website traffic and usage patterns
- Complying with legal obligations and protecting our rights
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With service providers who assist us in operating our website and delivering our aroma candles
- With payment processors to complete transactions securely
- With shipping companies to deliver your orders
- With advertising and analytics partners (such as Google) to help us understand website usage and improve our services, subject to their privacy policies
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you
- Correction: You may request that we correct any inaccurate or incomplete information
- Deletion: You may request that we delete your personal information, subject to legal requirements
- Opt-out: You may opt out of receiving marketing communications from us at any time
- Cookies: You may control or disable cookies through your browser settings
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please refer to our Cookies Policy. You can manage your cookie preferences through your browser settings.
We may use third-party advertising services, including Google Ads, to display advertisements on our website and other websites. These services may use cookies and similar technologies to collect information about your visits to our website and other websites to provide you with relevant advertisements. You can opt out of personalized advertising by visiting Google's Ad Settings or by using browser extensions that block tracking cookies.
Third-Party Links
Our website may contain links to third-party websites, including Google Maps for location services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our website and aroma candles are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to Canada and other countries where we operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Email: help@oneuacreativeil.cv
- Phone: +1 (437) 438-6689
- Address: 222 Spadina Ave. Unit 231, Toronto, ON M5T 3B3, Canada