Everything you need to know about caring for your Oneuacreativeil candles and making the most of their natural fragrance and ambiance.
Proper candle care ensures you get the most out of every candle. Follow our expert guidelines to maximize burn time, fragrance throw, and overall enjoyment of your handcrafted candles.
Allow the candle to burn until the entire surface is liquid wax. This prevents tunneling and ensures even burning throughout the candle's life.
Trim wick to 1/4 inch before each use. This prevents excessive smoke and ensures a clean, bright flame.
Burn candles for 2-3 hours at a time. Avoid burning for more than 4 hours to maintain optimal performance.
Place on a stable, heat-resistant surface away from drafts, direct sunlight, and flammable materials.
Our candles are crafted using natural soy wax, which is a renewable resource and burns cleaner than traditional paraffin wax. We use pure essential oils for fragrance and lead-free cotton wicks for a safe, even burn. All our ingredients are carefully selected for quality and sustainability.
Each of our candles provides between 45 and 50 hours of burn time when properly cared for. Factors that influence burn time include wick trimming, burn duration per session, and environmental conditions such as drafts or room temperature.
Yes, our candles are made with natural ingredients and do not contain synthetic fragrances, dyes, or harmful chemicals. However, if you have specific allergies or sensitivities to certain essential oils, we recommend checking the ingredient list for each product or contacting us for more information.
Absolutely! Our glass containers are designed to be reused. Once your candle has burned completely, you can clean out any remaining wax with warm, soapy water and repurpose the container for storage, plants, or as a decorative piece in your home.
The first burn is crucial for preventing tunneling. Allow your candle to burn until the entire top surface becomes liquid wax, reaching the edges of the container. This usually takes 2-3 hours and creates a memory ring that ensures even burning throughout the candle's life.
Trim the wick to approximately one-quarter inch before each lighting. This prevents excessive smoke, promotes a cleaner burn, and helps maintain optimal fragrance throw. You can use scissors or a dedicated wick trimmer for this purpose.
Use a candle snuffer or gently blow out the flame. Avoid blowing too hard as this can cause hot wax to splatter. Never use water to extinguish a candle, as this can cause the hot wax to pop or the container to crack.
Place your candle on a stable, heat-resistant surface away from drafts, direct sunlight, and flammable materials. Keep candles at least 12 inches apart from each other and away from the reach of children and pets. Never leave a burning candle unattended.
You can place an order by contacting us through our contact form or by calling us directly. Our team will guide you through the ordering process, answer any questions about our products, and arrange delivery to your location in Canada.
Yes, we ship to all provinces and territories across Canada. Shipping times vary depending on your location, but most orders arrive within 5-7 business days. We package each candle carefully to ensure it arrives in perfect condition.
We want you to be completely satisfied with your purchase. If you are not happy with your candle for any reason, please contact us within 30 days of receiving your order. We will work with you to resolve the issue through a replacement or refund.
Yes, we offer complimentary gift wrapping for all orders. Simply mention your preference when placing your order, and we will package your candles beautifully with eco-friendly materials perfect for gifting on any occasion.
If you did not find the answer you were looking for, our team is here to help. Contact us through our contact page or give us a call, and we will be happy to assist you with any inquiries about our products or services.
We use essential cookies to ensure our website functions properly. By continuing to use our site, you accept our use of cookies. Read our Privacy Policy for more information.
